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Intrado Executive Team

George Heinrichs, President Intrado Inc.



    George Heinrichs is cofounder and president of Intrado, a global provider of emergency communications infrastructure and services. A recognized emergency services expert, Mr. Heinrichs has played a key role in the evolution of the nation’s 9-1-1 network and continues to influence 9-1-1 public policy. For his sustained support and leadership as well as his contributions to public safety and communications, Mr. Heinrichs has received numerous awards, including the National Emergency Number Association (NENA) William H. Stanton National 9-1-1 Service Award, the NENA President’s Award and the Denver Telecom Professionals Executive of the Year. In 2005, Mr. Heinrichs received the Ernst & Young Entrepreneur of the Year Award for Technology.

Stephen Meer, Executive, CTO



    Stephen Meer is the cofounder and chief technology officer of Intrado Inc., a global provider of emergency communications infrastructure and services. An expert in public safety communications, Mr. Meer has made significant contributions to the advancement of the nation’s 9-1-1 network. He is also actively involved with the development of 9-1-1 public policy and is a valued advisor to government and industry organizations such as the Federal Communications Commission (FCC), the National Emergency Number Association (NENA), and the U.S. Department of Transportation.
    Mr. Meer is a charter-certified Emergency Number Professional (ENP), RCA Fellow, and an active member of NENA, APCO International, the Institute of Electrical and Electronics Engineers (IEEE) and the National Sheriff’s Association. In 2005 Mr. Meer received the Ernst & Young Entrepreneur of the Year Award for Technology.

Mary Hester, Executive Vice President



    Mary Hester is the executive vice president of Intrado with responsibility for managing overall company operations, strategic planning and financial performance.
    Prior to assuming her current assignment, Ms. Hester was senior vice president of business operations for Intrado where she led Intrado teams responsible for sales and delivery of Intrado 9-1-1 services to telecommunications carriers and public safety agencies in North America serving over 350 million subscribers. Under her leadership Intrado greatly expanded its footprint in emergency communications with the introduction of new 9-1-1 initiatives and products for public safety. She also strengthened Intrado’s relationships with Incumbent Local Exchange Carriers, VoIP carriers and direct customers. Her previous positions include senior vice president of Intrado’s wireline business and vice president of wireless operations for Intrado.
    Ms. Hester joined Intrado in 1997 as manager of Intrado’s Data Integrity Unit, where she made a significant contribution to improving 9-1-1 data quality.
    She has an extensive public safety background that began with a 15-year career with the Boulder Regional Communications Center. Ms. Hester is a member of the National Emergency Number Association, and has received numerous civic awards for her dedication to public safety.

Craig Donaldson, Senior Vice President, Regulatory & Government Affairs



    Craig Donaldson is responsible for the development and implementation of external policy relative to regulatory, legislative and industry affairs and for compliance with telecom regulation. Upon joining the company in 1997 and until West Corporation acquired the company in 2006, he served as general counsel and senior vice president of legal and government affairs. Before joining the company, Mr. Donaldson’s nine years in private law practice consisted primarily of trials and appeals with an emphasis on intellectual property, media and telecommunications. Prior to that, he worked for AT&T for six years and served for one year on the Colorado Commission on Government Productivity under former Governor Roy Romer. Mr. Donaldson has testified before the U.S. House of Representatives on telecommunications issues and serves on the boards of directors for the Association of Telecommunications Industry Solutions (ATIS) and the University of Colorado's Silicon Flatirons Telecommunications Program.

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