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Intrado has prepared this PSAP Guide to E9-1-1 for VoIP - Frequently Asked Questions to help public safety officials understand 9-1-1 issues surrounding VoIP.
The Guide was written for customers of Intrado’s V9-1-1 services. If a VSP is providing their own 9-1-1 service or is using a 3rd party provider other than Intrado, implementation and delivery methods and procedures may vary. Neither the Guide nor this website constitutes legal advice. Users should always seek the advice of counsel in understanding their various obligations regarding VoIP E9-1-1.
Intrado’s proven history of integrating new technologies like VoIP into the existing 9-1-1 network makes us uniquely qualified to help meet the demands of today’s changing environment quickly, securely and efficiently. We will strive to keep you up to date on changes surrounding VoIP E9-1-1 and the potential impact of these changes on the PSAP community.
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